Wednesday, June 4, 2014

Saving Face

"Conflict at work is often due to a person's feeling defensive out of a fear of losing face. To prove himself he sets certain goals for how others should treat him, and then expects rigidly that others will fulfill those expectations. This rarely happens as planned, however, because others also have an agenda for their own rigid goals to be achieved." Flow,  by Mihaly Csikszentmihalyi